Updated Business & Finance processes in response to COVID-19 as of October 21, 2021.
Visit Safe and Healthy Buckeyes with details and current updates for faculty, staff & students.
During this unprecedented point in time, colleagues throughout the Office of Business & Finance are undertaking measures to ensure business continuity while keeping the health and well-being of our university community top of mind.
Travel Guidelines issued June 7, 2021
Coronavirus temporary travel guidelines:
Personal Protective Equipment (PPE) & Return-to-Campus Kits
Central Receiving, Mail & Deliveries
Central Receiving Update - as of November 23, 2020
Central Receiving and inter-office mail services remain open and continue to provide service to buildings that are open for receiving and pickup. We will hold undelivered packages until the campus re-opens. If a received delivery contains perishable items, an email will be sent to the contact with instructions for pickup by will call.
In addition to providing full service to open buildings, Central Receiving is servicing the following drop boxes:
|Location||Type of Box|
|Doan Hall N129A||UPS Box|
|Biomedical Research Tower|
OSU Box, UPS Box
|McCampbell Hall||UPS Box|
|2050 Kenny Rd||UPS Box|
|2650 Kenny Rd (Central Receiving)||OSU Box, UPS Box|
|660 Ackerman Rd|
UPS Box (adjusted pickup time to 8:00 am instead of 4:30 pm)
Mail Services remain open to support Main Campus. Should units wish to hold incoming United States Postal Service (USPS) mail, service must be stopped directly through the USPS by each department.
General Deliveries from 3rd Party
If your package is being delivered directly by Amazon, UPS, FedEx, etc., please contact your vendor for the tracking number so that you can track it. If packages are re-routed to Central Receiving, they will be held for future scheduled delivery. Questions should be directed to the 3rd party.
Water Delivery Changes
Magnetic Springs Water Company has recently made adjustments to deliveries due to COVID-19. Magnetic Springs will place all University accounts on a “will call” basis until further notice. What this means is: Magnetic Springs will only deliver to locations that call or email saying that they need water. They will be on campus one day a week, more if needed, to make these deliveries. Magnetic and the University believe this is the best way to continue delivering and keeping employees safe in this time of uncertainty. If you have any questions, please call 614-421-1780 or email email@example.com
Deposits, Checks & Purchasing
Operations Update - as of January 8, 2021
Stores & Receiving Building are currently open to accept deposits at 2650 Kenny Road. Business hours are M-F 7:30 am - 4:00 pm. For questions, please contact Treasury Management or Accounts Payable.
Accounts Payable team members are teleworking with business hours from M-F 7:30 am-4:30 pm. Check Runs and Pick-ups are only on Thursdays, between 1:00 pm and 4:00 pm at 2650 Kenny Road. Questions should be directed to firstname.lastname@example.org.
Purchasing staff are currently teleworking with business hours from M-F 8:00 am-5:00 pm. Please contact Purchasing Customer Service at BF-PRSM-OSUPUR@osu.edu or visit the web for more details.
Internal Audit remains committed to assisting departments with financial/operational audits, information systems audits and compliance, and to that end are planning to work with their clients as much as possible to continue to do audits in progress.
Given the challenges, the Internal Audit staff are cognizant and understanding of work that can be done through email and via phone conversations. Clients should contact their applicable audit staff. Staff are set up to be responsive to email and office phone numbers, which have been forwarded to their personal phones.
Office of University Bursar
All Bursar processes are currently operational. Check payments are currently processed twice a week on Tuesdays and Thursdays. Students should mail checks to P.O. Box 183248, Columbus, Ohio 43218-3248 or pay online. There is no fee for online check payments. Online credit cards incur a 2.75% convenience fee.
Check refunds are mailed using the following address hierarchy depending on what address is on file: residence hall, current mailing address, permanent address. Students expecting to receive a refund should be encouraged to sign up for direct deposit at Buckeylink.
Students are encouraged to email Buckeyelink at email@example.com or call 614-292-0300.
Former students or customers with past-due debt should be directed to the University Collections by calling 614-292-1056 (option #2) or email firstname.lastname@example.org
Questions or concerns?