Frequently Asked Questions

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Who are the University’s Contracted Travel Agencies?

Contracted Travel Agencies are offered to the university community to serve specific travel demographics.

What are the advantages of using the Contracted Travel Agency for my business travel?

  • Prepayment option – No out-of-pocket expense to traveler
  • Access to extensive airline selection
  • Eligible for OSU airline discounts
  • Customer service 24/7
  • Online Booking available with Individual and Athletic Business Travel

What are the booking options available with the Contracted Travel Agency?

  • Individual Business Travel:  Corporate Travel Planners offers both agent assist booking by phone/email, as well as the Concur Online Booking Tool.
  • Group Business Travel:  ScholarTrip offers agent assist booking by phone/email
  • Athletic Team/Individual Business Travel:  Anthony Travel offers agent assist booking by phone/email, as well as the Concur Online Booking Tool for eligible business travelers.

Note: All bookings must be secured with an approved SA# for advanced payment eligibility.

Where do I submit feedback regarding my experience with the Contracted Travel Agency?

The travel office meets regularly with the contracted travel agencies to ensure they are providing the university with the best level of service. We encourage travelers or arrangers to provide feedback regarding their experiences.

Submit feedback to travel@osu.edu.

Where can I get a copy of my invoice for booking with a Contracted Travel Agency?