Are there any exceptions to the requirement to book through the travel partners?

Airfare: All individual business travel airfare should be booked through the university-contracted travel agency, but we recognize that there are circumstances where that may not be feasible. When possible, CTP/Concur should be consulted first via the Price Match Request Form or consulting with a full service agent. The university recognizes that local (in country) travel within some countries requires the use of small airlines that are best booked on location and on short notice. People may continue to book these flights directly but travelers must provide documentation that clearly demonstrates the specific limitations that prevent purchase through CTP/Concur to justify any reimbursement and for compliance review. To expedite the reimbursement process in these cases, consult the Travel Office for a pre-authorized exception before purchase.

Rental Car: All individual business travel rental car expenses should be booked through one of the university contracted rental car agencies, but we recognize that there are circumstances where that may not be feasible.  When possible, Enterprise/National should be consulted first. Exceptions may be granted in cases where locations do not have available fleet.  Travelers must provide documentation that clearly demonstrates the specific limitations that prevented purchase through Enterprise/National to justify any reimbursement and for compliance review.