What if I find advertised fares that appear less expensive than my search with a CTP agent or Concur?

If you believe you have found a better fare, submit a Price Match Request Form to CTP.

The agency will determine whether the advertised fare is actually available. If it is, CTP will provide the opportunity to buy it. (Advertisements at web resellers are not refreshed against availability. CTP and its online booking tool are tied to the federally regulated global distribution system (GDS) that has real-time information about availability. 

In the event the exact match is not found but comparable options are available, CTP will provide two options.  (Maintaining status with a particular airline is not a valid reason to refuse comparable options meet the needs of the business travel.)

If no match or comparable options are available, the Travel Office will work with the requester to determine the best solution.