What is the Departmental User Guide?

Departments that sell goods and services to students, employees, and external customers (individuals and organizations) must record accounts receivable as well.

Per the Office of Business and Finance Policy 5.14 – Accounts Receivable, if a receivable remains uncollected after 90 days (120 days after the original due date), the department is REQUIRED to transfer the receivable to the Office of the University Bursar (OUB) for collection.

The Department Collections User guide will walk you through the steps needed to transfer your uncollected receivables to OUB and the subsequent steps OUB will take to collect these receivables.

For additional questions, please contact Collections@osu.edu