Central Receiving is working to provide the university community with unparalleled delivery services, utilizing our professional delivery team, new business processes and the OSU Shipment Tracking System. We can provide expedited same-day shipping, standard next-day shipping or specialized scheduled deliveries, as well as pickups for outgoing shipments.
ALERT: UPS / CVS SHIPPERS - UPGRADES TO CVS REQUIRE IMMEDIATE ACTIONS
ShipExec has replaced CVS and requires setup. View Detailed Instructions on setup. ShipExec can now be used for dry ice shipments! Training materials for using ShipExec are below.
AUGUST 14, 2020 OPERATIONS UPDATE
DELIVERY AND PICKUP SERVICES
Central Receiving and Mail Services remain open and continue to provide full service, including expedited deliveries to buildings that are open for receiving and pickup. We will hold undelivered packages for will call pickup or delivery after campus re-opens. If a received delivery contains perishable items, an email will be sent to the contact with instructions for pickup by will call.
WILL CALL PICKUP
Will call is located at Central Receiving, 2650 Kenny Road, at the first dock door, between the hours of 12:00 p.m. to 3:00 p.m. M-F. If you want to pick up your package(s), please email your PO and/or Tracking Number, and your desired pickup time and date. Your packages will be available at the 1st dock door, ground level. In the event the door is closed (inclement weather), enter the red door and call 614-292-1191. You must wear a mask or appropriate facial covering to enter the building.
CAMPUS MAIL AND UPS DROP BOXES
In addition to providing full service to open buildings, Central Receiving is servicing the following drop boxes:
|Location||Type of Box|
|Doan Hall N129A||UPS Box|
|Biomedical Research Tower|
OSU Box, UPS Box
|McCampbell Hall||UPS Box|
|2050 Kenny Rd||UPS Box|
2650 Kenny Rd
|OSU Box, UPS Box|
|660 Ackerman Rd|
UPS Box (adjusted pick up time to 8:00am instead of 4:30pm)
Central Receiving does not deliver United States Postal Service (USPS) parcels and mail.
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Notes for pickup requests
- UPS & Mail pickup requests must be made by 3 pm for same day pickup.
- Pickups of more than 10 pieces or 100 lbs. may be scheduled as a bulk pickup for the next business day.
Central Receiving now offers a solution to track the status of central campus deliveries for parcels and freight received at 2650 Kenny Road.
Please have your OSU Purchase Order Number and or UPS or FedEx tracking number ready.
Pickups and Returns
After submitting returns, please attach the form or the email confirmation to the package and leave the item so it is visible to the driver in the same location that is selected on the returns form. Please communicate to others in your department where the return is located in case you are not present when our driver arrives.
Outgoing UPS, FedEx and Freight Shipment: Scheduling a Pick-Up by a Mail Services driver is only for items that do not fit in a UPS/OSU drop box. Requests must be made by 3:00pm for same day pick-up. Any pickup larger than 100 lbs. or more than 10 pieces, may be scheduled as a bulk pickup, for the next business day.
PO Return: Our vendors typically have a strict 30-day return policy. Please keep in mind, when you submit your request for return, we need time to make the pick up and contact the vendor inside of that 30-day window. To be safe, you should submit your returns ASAP.
Incorrect or damaged orders
If you have received an order from a vendor and the order is not correct (the wrong product or incorrect quantity) or damaged, please contact the vendor directly for corrective actions.
UPS ShipExec Access Instructions
Before gaining access to the ShipExec system you must:
- Review the ShipExec User Guide
Successfully complete the Purch9 Shipping quiz in BuckeyeLearn with a score of 84% or higher.
Email the form to email@example.com
- ShipExec User Guide – Contains Troubleshooting and FAQ
Guide to setup your existing CVS account in ShipExec
- UPS Transit times by ZIP Code
- Shipping Dry Ice/Hazardous Materials (UPS Support)
- General UPS questions/Tracking/Missing Packages/etc: 1-800-142-5211
- UPS Dry Ice and Hazardous Material Questions: 1-800-554-9964
- Order UPS Shipping Supplies
Central Delivery Points
Through collaboration, this project offers a streamlined delivery network that enhances safety, increases delivery capacity and provides dependable, secure service levels.