What is ECSI?

The Ohio State University has contracted with Educational Computer Systems, Inc. (ECSI) to generate your monthly billing statements, process your loan payments and provide customer service for your University and campus-based Federal loans. ECSI is committed to protecting the confidentiality of information that individuals entrust to the company. Therefore, ECSI does not sell personal information about current or former borrowers to anyone. Safeguard provisions have been instituted to ensure compliance with the Gramm-Leach Bliley Act (GLBA). For further information regarding ECSI, please login to http://borrower.ecsi.net.(link is external)

ECSI Customer Service
Email: cservice@ecsi.net
Phone: (888) 549-3274

Services provided by ECSI:

  • Electronic or phone payments
  • Promissory note completion
  • Exit Interview
  • Address change (also needed by OSU)
  • Forbearances
  • Deferments
  • Postponements
  • Cancellations