Frequently Asked Questions

Depending upon how soon your next payday occurs, we may not be able to stop the direct deposit. Please submit a ticket through HR Connection for assistance.

Your department terminated your appointment for the summer and direct deposit information is deactivated twenty (20) weeks after your termination.

Yes, they are two separate systems, so you need to set up your direct deposit information in both places.

Submit a Direct Deposit/Pay Card ticket through HR Connection for fraud or theft related questions and issues.

Yes.  if you don’t have direct deposit set up, Payroll will issue you a pay card that will be mailed to the home address you have in Workday.

The financial institution will return the money to Ohio State, usually within 2 - 4 business days as "account closed." Payroll Services will inactivate the direct deposit account and reissue the payment.  Before an account is closed, the employee should update their payment election information in Workday.

You can set up your Payment Elections once your information has been entered into Workday.

You can elect to have your pay direct deposited in up to ten (10) accounts.

Generally, no.  However, if Payroll pays you too much (e.g., you were paid for too many hours or we sent two deposits to your account for one pay period), Payroll can reverse the incorrect payment, without notifying you, within five business days of making the payment.

Some institutions post funds to accounts at the beginning of the bank's business day, while others post the funds in the afternoon. 

The term "balance of net pay" means that if you have only one account set up for direct deposit, the full amount of your pay check will be deposited into that account.   If you have multiple accounts set up, this is the last account your check will be deposited into on pay day. 

Your payment election information is inactivated twenty (20) weeks after you terminate your employment with the university.

Order of deposit is meant for those with multiple deposit accounts and is the order in which you want your pay deposited into your accounts. 

If you have more than one account, use the arrows in the Order column to dictate the order in which your money should be deposited into the accounts.

Reimbursements issued by the Travel Office are direct deposited into the account you designated as your Expense Account in Workday.  Here are the instructions for Manage Payment Elections.  

Log in to Workday and update your Direct Deposit/Payment Election with your new bank information.  Detailed instructions can be found at Manage Payment Elections.

Your net pay will be deposited by the opening of business on the morning of payday and the full amount deposited is immediately available in your account

Problems with Direct Deposit are rare since your payment is sent electronically to your banking institution. 

You want to leave your bank account open until you have received your last paycheck. If you have already closed your account, submit a Direct Deposit/Pay Card ticket through HR Connection.