Frequently Asked Questions

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Who is eligible to rent under the Vehicle Rental Agreement?

Any university personnel (and guests), 18 years or older, who is renting for official university business. Exceptions may apply by location. Vehicle restrictions may apply for young renters.  It is recommended that the renter call the location to ensure eligibility criteria.

What are some of the benefits of the contracted supplier agreement with Enterprise, National and Hertz?

Highlights of the agreement include:

  • Discounted rates
  • Unlimited daily/weekly mileage. Some exceptions may apply, including monthly and one-way rentals.
  • Loss/Collision Damage Waiver (also known as DW, CDW or LDW) coverage included at no additional charge.
  • Liability coverage included at no additional charge
     

NOTE:  Exceptions may apply with International rentals.

To view rates, insurance details or make a business reservation, go to secured login: Rental Car Discounts

Is there a minimum age requirement?

At most locations, Enterprise, National and Hertz will not assess an additional charge when renter is between the ages of eighteen (18) and twenty-four (24), provided that the rate selected at the time of business rental is a rate or discount specified in the Agreement. Vehicle restrictions may apply for young renters.  It is recommended that the renter call the location to ensure eligibility criteria.  Renter must be twenty-one (21) or older in order to drive 12 Passenger vans, or box truck rentals.

How will I pay for the vehicle rental?

Personal Credit Card (with renter's name embossed on card) or OSU PCard (with renter's name embossed on card) are permitted.  Department or Service Center PCards will not be accepted.

Contact travel@osu.edu for further information on billing options.

Will I need to show OSU identification at the time of rental?

  • Enterprise/National:  Buck-ID or OSU affiliated validation is required to authorize use of OSU business rates.
  • Hertz:  Buck-ID or OSU affiliated validation may occur.

 

Can I use this agreement for international rentals?

Yes, however rates and insurance requirements will vary by international destination and may not match domestic rates and other provisions provided by the Agreement Summary for Business Rentals. Additional fees and insurance requirements may be applicable to the country/region laws.

Note: When reserving internationally (including Canada and Mexico), contact the applicable rental agency or travel@osu.edu to determine whether insurance coverage is included in the rate. In most countries the required insurances are not included and must be purchased in addition to the rental rate to meet Travel Policy requirements.

 

Should I accept the optional Loss/Collision Damage Waiver?

No, the optional Loss /Collision Damage Waiver (also known as DW, CDW and LDW) is already included in the rate agreement for business rentals and should be declined. Accepting the Loss/Collision Damage Waiver Option would simply duplicate the negotiated agreement benefits. The Loss/Collision Damage Waiver is included on business rentals only.

Note: When reserving internationally (including Canada and Mexico), contact the applicable rental agency or travel@osu.edu to determine whether insurance coverage is included in the rate. In most countries the required insurances are not included and must be purchased in addition to the rental rate to meet Travel Policy requirements.

Should I purchase other optional insurances when renting a car for business travel?

University travel policy requires that any rental car used for university business have Liability Insurance, as well as Damage Waiver or Collision Damage Waiver or Loss Damage Waiver (DW/CDW/LDW). When utilizing OSU’s contract through Enterprise, National or Hertz, these insurances are automatically included in the contract rate. Additional supplemental insurances, such as Personal Liability Insurance (PAI), or Personal Effects Protection (PEP) are not required by the university, nor eligible for reimbursement.

If I am unable to rent with National, Enterprise or Hertz, and gain the benefits of our contract, what insurances should I purchase?

OSU travel policy requires that any rental car used for university business have Liability Insurance, as well as Damage Waiver or Collision Damage Waiver or Loss Damage Waiver (DW/CDW/LDW). The traveler must provide documentation demonstrating the required insurances were included in the rental on the receipt documentation.

Is the refueling option through the rental car agency an allowable business expense when returning a rental vehicle?

Generally, the traveler should refuel the rental vehicle at a gas station to incur the lowest reasonable costs. However, the refueling option through the rental car agency may be considered when reasonable circumstances occur (e.g. timing issue). The business reason for the use of this option should be clearly documented.