Doing Business with Stores

How to Buy

University Financials Systems

With over 60 internal supplier catalogs available, Buckeye Buy in Workday is the preferred method for placing orders. Items stocked on campus by Stores are searchable under the "OSU Stores catalog view."

Service Agreements

Requests for liquid nitrogen, dry ice and cylinder gases can also be processed by using a Stores Service Agreement.

eRequest

All purchases through Stores including those made using OSU Wexner Medical Center or Office of Sponsored Program funds are processed via eRequest.

For more information, please contact the Stores Customer Service Center at 614-292-2694

Delivery, Tracking and Returns

Incoming Orders

It is easy for our customers to track their eStores/Stores Inventory orders. You can easily log in online and provide the following information:

Purchase Order or Requisition number
Tracking number through FedEx or UPS

You can also contact the Stores Customer Service Center (614-292-2694) and provide the following information:

Name of the supplier providing the goods
Purchase Order or Requisition number
Date the goods were shipped/received

Outbound Packages

Tracking your outbound shipments is just as easy. Contact the Stores Customer Service Center (614-292-2694) and provide the following information:

Name of the company where packages were sent
Name of the shipping (carrier) company
Tracking/shipping numbers
Date the goods were shipped

Note: Packages that are not processed through our Receiving and Mail Services Departments cannot be tracked. Contact the shipping company that handled your package shipment.

Returns

If you need to return a product to Stores, it is now required to be made through Workday. A return authorization number should be included with each request. OSU Internal Stores Item Return Job Aid.

Billing

Internal Suppliers

The Store’s Inventory Billing Report is used to view detail on billing from internal suppliers.

External Suppliers

The University Financials System monthly GL reports are used to run and view billing detail from external suppliers.

Fisher Scientific Products is the External supplier that uses EDI billing. Billing can be viewed using Procurement Inquiry; reports are not available.

Forms

Preferred Supplier Agreements

Stores works in partnership with Purchasing to leverage enterprise spend that enables customers access to best value contracts at competitive pricing. These contracts have been specifically tailored to meet the requirements of the academic, research and medicals arms of the University and are available through Buckeye Buy in Workday.