Doing Business with Stores

With over 60 internal supplier catalogs available, Buckeye Buy in Workday is the preferred method for placing orders. Items stocked on campus by Stores are searchable under the "OSU Stores catalog view."

Requests for liquid nitrogen, dry ice and cylinder gases can also be processed by using a Stores Service Agreement.

All purchases through Stores including those made using OSU Wexner Medical Center or Office of Sponsored Program funds are processed via eRequest.

For more information, please contact the Stores Customer Service Center at 614-292-2694

It is easy for our customers to track their eStores/Stores Inventory orders. You can easily log in online and provide the following information:

• Purchase Order or Requisition number
• Tracking number through FedEx or UPS

You can also contact the Stores Customer Service Center (614-292-2694) and provide the following information:

• Name of the supplier providing the goods
• Purchase Order or Requisition number 
• Date the goods were shipped/received 

Tracking your outbound shipments is just as easy. Contact the Stores Customer Service Center (614-292-2694) and provide the following information:

• Name of the company where packages were sent
• Name of the shipping (carrier) company 
• Tracking/shipping numbers 
• Date the goods were shipped 

Note: Packages that are not processed through our Receiving and Mail Services Departments cannot be tracked. Contact the shipping company that handled your package shipment.

If you need to return a product to Stores, it is now required to be made through Workday.  A return authorization number should be included with each request. OSU Internal Stores Item Return Job Aid.

The Store’s Inventory Billing Report is used to view detail on billing from internal suppliers. 

The University Financials System monthly GL reports are used to run and view billing detail from external suppliers.

Fisher Scientific Products is the External supplier that uses EDI billing. Billing can be viewed using Procurement Inquiry; reports are not available.