How do I place an invoice on hold or release a hold?

If a department does not want an invoice to be paid, they must notify Accounts Payable via e-mail at apcustomerservice@osu.edu and request that the invoice be placed on hold. When the department approves the invoice, it is their responsibility to notify Accounts Payable (via email) to release and pay an approved invoice formerly on hold in the Financials System.

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