Answer
Ohio State's contracted travel agencies offer several important advantages designed to make business travel easier, more cost‑effective, and more secure:
- Prepayment option – no out‑of‑pocket expense
Eligible business travel expenses can be billed directly, reducing or eliminating the need for travelers to pay upfront and seek reimbursement. - Access to an extensive airline selection
The agency provides access to a wide range of domestic and international airlines, helping travelers find the best routing, schedule, and pricing options. - Eligibility for OSU airline discounts
Bookings made through the contracted agency apply eligible Ohio State University airline discounts, helping to manage travel costs. - 24/7 customer service support
Travelers have access to live assistance at any time for issues such as itinerary changes, delays, cancellations, or emergencies. - Online booking tools available
Travelers can book trips online for Individual Business Travel and Athletic Business Travel, offering convenience while maintaining policy compliance. - Duty of Care support
Booking through the contracted agency helps the university locate, communicate with, and support travelers in the event of emergencies, disruptions, or global incidents.