Services Provided
ScholarTrip provides end-to-end support - from securing group airfare and land reservations, to any updates needed through trip completion. When you book group travel through the agency, you gain access to:
- Expertly negotiated group airfare with flexible terms
- Managed land and tour programs that match your schedule, interests, and budget
- Dedicated planning support from a team experienced in group travel coordination
- Simplified communication, with one point of contact for the entire group
- Ongoing assistance after booking, including schedule changes, name adjustments, exchanges, and coordination with suppliers
- Timely updates and proactive problem-solving to ensure your group travelers are fully supported before, during, and after the trip
Call or Email - Group Travel Agent (Domestic & International)
Contact a Group Travel Agent for consultation, quotes or to book group business travel services.
- Business Hours: Monday – Friday: 8 AM – 6 PM ET
- Call: (214) 765-6197
- Email: osu@scholartrip.com
OSU Employee ID validation and approved Spend Authorization # required for purchase.
Call After Hours
Contact After Hours support for emergency requests that cannot be managed during normal business hours.
- Hours: Monday – Friday: 6 PM – 8 AM ET (weekends/holidays all day)
- Call: (855) 452-0376
OSU Employee ID validation and approved Spend Authorization # required for purchase.
Service Fees
| Service (group 10+) | Fee |
|---|---|
| Commercial Airfare Booking | |
| - Per Ticket - Group Airfare (10+ tickets) | $15.00 |
| - Per Ticket - Individual Airfare (associated with a group) | $15.00 |
| Hotel Reservation | |
| - Per Room - Group Reservation (with airfare booking) | $0.00 |
| - Per Room - Group Reservation (without airfare booking) | $10.00 |
| Ground Transportation Reservation | |
| - Per Vehicle – Rental car or van (with airfare booking) | $0.00 |
| - Per Vehicle – Rental car or van (without airfare booking) | $10.00 |
| - Per Bus - Charter bus reservation with group air booking | $0.00 |
| Changes | |
| - Per Ticket – Airfare name change, excluding airline fees | $25.00 |
| - Per Ticket – Itinerary change, excluding airline fees | $25.00 |
| - Per Room – Hotel change | $0.00 |
| - Per Vehicle/Bus – Vehicle or charter bus change | $0.00 |
| Cancellations | |
| - Per Ticket – Airfare cancellation (less than 90 days) | $25.00 |
| - Per Room – Hotel cancellation | $0.00 |
| - Per Vehicle/Bus - cancellation | $0.00 |
| Facilitation of Land Services | |
| Per program – third party provider payments (by credit card) made by the Contractor on behalf of the University. | 4% of invoice total ($100 min / $1,000 max). If credit card fee exceeds max (+ 0.5%) |
| Per program – third party provider payments (by ACH/EFT) made by the Contractor on behalf of OSU. | $250.00 |
Group Business Travel: A group of 10+ individuals that are traveling for university business to a common place for a common purpose, sharing a unique itinerary not related to individual business or athletic travel.