Business Travel Updates

Yes, employee travelers are required to procure airfare for athletic travel, individual business travel, and group travel from the university-contracted Travel Management Companies.  For more details, link to the Travel Policy (Procedure I.B.)

After June 30, 2025 any previously booked travel with Corporate Travel Planners will be charged a service fee with any changes made by the traveler to an existing booking. When that fee is charged to the university’s ghost card, it will be expensed centrally and not billed to the unit.

After July 1, 2025, there are no services fees that will be billed to the traveler’s itinerary for new or changed bookings by Anthony Travel.

The travel management company that booked your flight (and other reservations) will service your booking through completion of your trip. For emergency assistance, you should refer to the itinerary for business and after-hours contacts.  That contact information is also listed at the Travel Website.  

Yes, Concur is the mainstream online booking tool for university business travel.  Anthony Travel is the Travel Management Company serving Concur bookings.   

Employee travelers with an unused airfare tickets from authorized business travel (originally purchased through CTP), before June 30, 2025, should contact the Travel Office for options.

Note: Any unused ticket acquired from the cancellation of business travel airfare that has been purchased by OSU methods or reimbursed with university resources should not be used for personal travel.  In most cases, the expiration date of the unused ticket is the date on which travel must be completed, not the date to book by.

Business travel booked through Corporate Travel Planners (CTP/Concur) on or before June 30, 2025 (with travel dates after July 1, 2025) will continue to be serviced by Corporate Travel Planners through trip completion.  Refer to the itinerary for business contacts (855-784-9282 M-F 8am-7pm EST) or after-hours contacts (833-200-0261 M-F 7:00pm-8:00am EST) for changes.  Fees may apply for after-hours calls.

Corporate Travel Planners agents can only assist with changes to existing bookings (or those made on or before June 30, 2025).  New bookings will be directed to Anthony Travel.

Existing bookings made through Concur (on or before June 30, 2025), cannot be changed in Concur after July 1, 2025.  Changes must be made through a Corporate Travel Planners agent.

Contact information for booking Individual Business Travel  is available at the Travel Website.