Business Travel Updates

The benefits of this new partnership include:

1. Comprehensive travel management services, including:
   • Individual air, car, and hotel reservations (domestic and international)
   • 24/7 travel assistance for emergency needs
2. No service fees to the University
   • Our partnership with Anthony Travel is being funded centrally by the University; so, they will not charge any agency ticketing fees at the time of booking.
3. Online booking tool integration
   • Anthony Travel supports our online booking tool (Concur). The customized online solution is managed by Anthony Travel; it accommodates all University travel rules and preferences and is available to you 24 hours a day. Concur will display all your current and past trips and will communicate any unused tickets that you may have on file. All air, hotel, and rental car bookings will be reviewed and quality-controlled prior to ticketing.
4. Experience in managing University travel
   • Anthony Travel’s team dedicated to our account has over seventy years of experience in managing and servicing University travel. Their knowledge, guidance, and buying power will assist us greatly in maximizing our vendor partnerships and savings.

Questions regarding that status of your Spend Authorization should be directed to your unit. 

Questions regarding the timing of booking travel with the new or incumbent travel management company should be directed to the University Travel Office.

Yes, there are no changes to the University Travel Policy.  For more details, link to the Travel Policy (Procedure I.B.)

Individual Business Travel airfare must be booked through Corporate Travel Planners (CTP)/Concur through June 30, 2025.

Individual Business Travel airfare must be booked through Anthony Travel/Concur after July 1, 2025.

Airfare can be purchased after you have secured an approved Spend Authorization in Workday. To ensure flight schedule selections meet your business travel needs, it is recommended to purchase airfare at least 2-3 months before departure.

If purchase is made on or before June 30, 2025, you must book through Corporate Travel Planners (CTP) or through Concur.

If purchase is made on or after July 1, 2025, you must book through Anthony Travel or through Concur.

After June 30, 2025 any previously booked travel with Corporate Travel Planners will be charged a service fee with any changes made by the traveler to an existing booking. When that fee is charged to the university’s ghost card, it will be expensed centrally and not billed to the unit.

After July 1, 2025, there are no services fees that will be billed to the traveler’s itinerary for new or changed bookings by Anthony Travel.

The travel management company that booked your flight (and other reservations) will service your booking through completion of your trip. For emergency assistance, you should refer to the itinerary for business and after-hours contacts.  That contact information is also listed at the Travel Website.

Yes, Concur is the mainstream online booking tool for university business travel.  The travel management company serving the bookings will switch from Corporate Travel Planners (CTP) to Anthony Travel on July 1, 2025.  The link may change, so it is best to login through the Travel Website.  Login credential will not change for employee access.

All profile content will be transferred under the Anthony Concur account on July 1, 2025. All secure data elements (e.g., credit card #) entered by the employee is securely encrypted.

Employee travelers with an unused airfare tickets from authorized business travel (originally purchased through CTP), should attempt to secure business travel flights (with an approved Spend Authorization) before June 30, 2025, through Corporate Travel Planners. Additional instructions will be issued directly to the employee traveler for any unused tickets that are not used by June 30, 2025.

Note: Any unused ticket acquired from the cancellation of business travel airfare that has been purchased by OSU methods or reimbursed with university resources should not be used for personal travel.  In most cases, the expiration date of the unused ticket is the date on which travel must be completed, not the date to book by.

Although Anthony Travel is currently servicing the Athletic Business and Teams account, contact information for the Individual Business Travel account will not be available until July 1, 2025 at the Travel Website.