General
When I receive a payment through Accounts Payable, will I receive a notification?
Yes, you will receive an e-mail notification from Accounts Payable when the payment has been processed. The email will be sent to your OSU internet email account (name.#@osu.edu). The email will provide you with the dollar amount of the payment and the date it was submitted to your bank. There will be an Excel spreadsheet attached to the email that itemizes the payment information.
What if I do not have an email account?
If you do not have an active Ohio State email account, you will not receive an email notification; however, the payment will still be directly deposited into your bank account.
Why are payments issued through Accounts Payable processed as an ACH deposit instead of a check?
ACH deposit is a safe and convenient method for issuing payments to individuals that significantly reduces the time delay between approval and processing of the payment. In addition, use of ACH deposit reduces the University's risk of theft by eliminating the need for manual check handling and errors in the employee mailing addresses.
How do I pay an invoice in foreign currency?
If the department has an invoice that requires payment in foreign currency and is to be paid via wire, send an AP Wire Request form and the invoice (if present) to apbanking@osu.edu.
Contact AP Customer Service with questions.
How do I check on the status of an invoice?
Please see Invoice and Payment information on the Accounts Payable website.
How do I get copies of invoices?
Invoices are scanned and imaged by central Accounts Payable, and are available online in Workday.
Refer to the Invoice and Payment information on the Accounts Payable website.