Travel Newsletter - April 2019
The latest news and information for Ohio State business travelers. This issue contains the following articles:
- Good news! Fee and after-hours service improvements
- Find a lower fare? Request an airfare price match
- Mobile app now includes contact info
- Guides available to help navigate Concur
- Upcoming Training Opportunities
|Since March 1, fees for booking a flight have been reduced by up to 20 percent, and after-hours service has been upgraded for individuals traveling on university business. The new, dedicated after-hours line is available at 1-833-200-0261 on weekends, holidays and from 7pm - 8am EST Monday through Friday. Learn more.|
|One of the most common questions raised since the start of the travel initiative relates to what to do if you believe that you have found airfare with a lower price than what you can find through CTP or their online booking tool (Concur).|
In the vast majority of cases, flights booked through CTP or their online booking tool Concur cost the same or less than they would through third-party websites. But if you believe you have found a fare that has a better advertised price than through a quote from a CTP full service agent or the online booking tool (Concur), the Travel website explains how to use the Airfare Price Match Request Form (NO LONGER AVAILABLE) to seek a review. Learn more.
|If you need to reach an agent during business travel, resources are available that provide that critical contact information:|
|Concur, the premier online booking tool in higher education, allows users to research fares, adjust selection parameters, and finalize their booking with an authorized T#. To assist users, the Travel Office has published a series of Training & Resource Guides on the Travel website:|
|Travel Workshop Introductory|
This workshop explains the fundamentals of business travel for Ohio State. Targeted to the new traveler or arranger interested in an overview in the basics of traveling on behalf of Ohio State. Register for classroom training or Login for pre-recorded webinar.
What would you like to hear about in our next newsletter? Share your thoughts!